The New Joiner Experience: Onboarding Essentials

Our onboarding process shows the kind of organization we lead and influences how both new joiners and tenured members feel about being part of it.
The Role Advice Process: Helping Individuals Find Their Optimum Role

The Role Advice Process allows individuals to reconsider their role, the tasks it involves, and their fit to the organization’s current needs using feedback from their colleagues.
Culture Interviews: Why We Should Focus On People’s Work Personality

Culture interviews often focus more on skills, experience, and other non-behavioral characteristics than on how candidates go about their work. Here’s the importance of learning about people’s “work personality.”
Grace Under Fire: How to Handle Departures to Build Team Confidence

Departures are inevitable. As managers, how gracefully we handle someone leaving the organization determines how effective the rest of the team will be and how much they will trust us.
Leadership Storytelling: The Fine Line Between Motivation and Manipulation

Storytelling is a tool leaders use to help employees connect to their work, help people coordinate together, and build the future of the company. However, they can also use it in manipulative or abusive ways.
Vanessa Druskat’s Team Emotional Intelligence Model

What makes a group of talented people a trusting, high-performing team? What norms would allow them to self-manage? These are some of the questions Vanessa Druskat answers with her Team Emotional Intelligence Model.